InnosupportLeonardo Project
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4.6.1. Where Knowledge Management applies?

Knowledge Management can be used by most type of firms although it has more apparent results to firms with a relatively big size as well as to technology or knowledge based or firms. Knowledge Management can solve the following problems:
  • When there is a need for implementing a special know-how or a knowledge skill and nobody from the existed personnel seems to have this knowledge.
  • When a past experience of someone is definitely needed to solve a current firm problem and nobody knows where this past experience exists.
  • When the job-person matching doesn’t work efficiently, KM system could be used for better job requirements-person skills matching.
  • When a firm decides to implement personnel training policies but the training needs, which reflect specific knowledge gaps are not known or not documented.
  • When the knowledge capital of the firm, although existed, is not effectively used.

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