InnosupportLeonardo Project
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3.2.2. Where and why system and process analysis are typically used?

Typical application of the process analysis technique
    • To review, analyse, and improve an existing process
    • To identify process improvement opportunities
    • To fine-tune processes in an organisational change project
 
Typical application of the system analysis diagram
    • To overview the sequential production or service processes, lines of communication, and quality feedback loops
    • To reach a common understanding using the systems approach
    • To clarify roles, task responsibilities, and system requirements
 
The system and process analysis are typically used by:
    • Research/statistics
    • Creativity/innovation
    • Engineering
    • Project management
    • Manufacturing
    • Marketing/sales
    • Administration/documentation
    • Servicing/support
    • Customer quality metrics
    • Change management

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